What does it take to scale a 50-year-old family business built around vintage Ford Broncos? In this episode, I sit down with Walt Wimmer, CEO of TOMS OFFROAD, to talk about transforming a passion project into a thriving eCommerce brand serving classic car enthusiasts around the world.
Listen in as Walt shares how he balances heritage and innovation – from managing thousands of SKUs and global manufacturing partners to designing a transparent compensation structure that keeps his 36-person team motivated. We also dive into customer service, marketing in a competitive niche, and how TOMS OFFROAD continues to grow while staying true to its roots.
You’ll learn:
- Walt’s early memories with classic Broncos and how his family turned a passion into a business. (1:00)
- The story behind TOMS OFFROAD and how it evolved from a backyard side hustle to a national brand. (17:00)
- How Walt structures compensation, raises, and bonuses to reward performance and transparency. (22:00)
- Why culture and accountability are the foundation of long-term employee retention. (25:00)
- The challenges of managing thousands of SKUs and maintaining quality across global suppliers. (30:00)
- How TOMS OFFROAD builds lasting partnerships with manufacturers in the U.S. and abroad. (40:00)
- The impact of tariffs and how the team navigated rising costs while protecting customers. (45:00)
- What’s currently working in TOMS OFFROAD marketing mix. (46:00)
- Why storytelling and customer features are key to their content strategy. (50:00)
- Walt’s new venture connecting global manufacturers with brands and lessons learned along the way. (53:00)
- Why living abroad is part of Walt’s vision for a life of adventure and perspective. (55:00)
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(With your host Andrew Youderian of eCommerceFuel.com and Walt Wimmer of TOMS OFFROAD)
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