This week, Ezra Firestone is back to discuss how to provide excellent customer service with an eCommerce store. We discuss how the key to success, and one of the cheapest marketing tools available, is consistent, great customer service. We also get into different types of tools you can use to effectively track incoming correspondence, with an easy-to-access log to ensure completion.
On this episode, Ezra and I use our experiences with our eCommerce stores, along with valuable advice to help turn anyone into a repeat buyer. You don’t want to miss this episode’s practical and easy-to-apply advice that can make you millions.
Congratulations to Hayden Wheatley of OfficialJerky.com for winning this week’s eCommerceFuel shout out!
Reach out to us with your questions or feedback for the show, and submit any first sale announcements or other progress achievements!
Check out our ten favorite customer service scenes from television and film right here.