The 2026 eCom Trends Report
Top Report Findings: This is our sixth Trends Report with 300 owners representing $3.5...
Is AI actually improving your business, or is it just something everyone feels like they should be using? In this episode, I talk about what I’m seeing with AI in my own business, how companies are adopting it, and what business owners should really be thinking about before jumping into every new AI tool that comes out. AI is changing quickly, and while adoption is growing fast, the return on investment isn’t always clear yet—especially for small businesses.
Listen in to learn where AI is actually being used in businesses today, why customer service adoption is still low, and which age groups are using AI the most. I also talk about why small businesses need to be careful about where they invest time and money into AI, and why having a high bar for implementation is important if you want to streamline and grow your business.
You’ll learn:
- How many stores have adopted AI. (1:45)
- How different generations are using AI. (2:30)
- The revenue growth between AI adopters and non-adopters. (3:40)
- Why AI might be costing you money. (7:50)
- Why it’s important to consider what you’re spending time on with AI. (10:00)
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(With your host Andrew Youderian of eCommerceFuel.com)
What Was Mentioned
Ideas Worth Sharing:
“72% of stores have adopted AI and are using it pretty aggressively.” - Andrew Youderian Tweet this “50-54 year old people are using AI more so than anyone in their 30s or 40s.” - Andrew Youderian Tweet this “I think the ROI is not there yet in AI.” - Andrew Youderian Tweet this
Post by Andrew Youderian
Founder and Chief Instigator, eComFuel
Andrew quit an early finance job to sell CB radios online — an admittedly unorthodox career path. It set him on a course to found and sell multiple businesses, host a decade-running podcast, lecture at Harvard Business School and create eComFuel, the leading community for 7- and 8-figure online business owners. Andrew is fascinated with branding, AI, building community, investing and growing meaningful businesses that don't require sacrificing what truly matters.
