eComFuel Podcast
Not Your Typical Business Show
The eComFuel Podcast (formerly known as the eCommerceFuel Podcast) features weekly conversations with entrepreneurs who are doing the impossible—building thriving businesses AND rich, meaningful lives.
Expect to geek out on business tactics, swap financial wisdom, share family wins, and hear the occasional story of adventures gone awry.
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Episodes
How Much Should You Focus on Your Competitors?
Regardless of whether you currently own a business, looking to start or are buy and existing one, competition is a vital part of understanding of the entrepreneurial journey. Bill D’Alessandro joins me as we discuss the bottom line of competition - when, if and how much you should rely on it to drive your business.
How to Work with Designers and Programmers
Oftentimes, new eCommerce owners will spend thousands and thousands of dollars on a website design when they are just starting out. They want everything personalized and huge from the beginning, when they don't yet understand what their customers need. It is a known fact that good website designers and developers, let alone some of the best, are not cheap, and not every designer’s style will be a good match for each eCommerce business’s requirements.
Should You Learn How to Code?
Drew Sanocki returns to the show again this week, and this time, we are discussing the importance of coding skills in online solo entrepreneurship. As more resources like oDesk are popping up, it is creating a situation where it is incredibly inexpensive to outsource programming to great coders. While the urgency to learn in order to be successful seems to be fading, we argue that this knowledge will be absolutely vital to your success.
Managing the Phone Lines
The eCommerce guru, Bill D’Alessandro, is back on the show this week to discuss the best methods of handling customer support and phone calls. We have an open discussion about everything from what software and services we have tried, what we liked and disliked about each one and where we have completely fallen short on customer service.
September 2014 News Roundup
Drew Sanocki is back again on the eCommerceFuel podcast to delve into the top news stories in the eCommerce world from the past month. This week, we dive into the changes that Google has made and is expected to make, and introduce Drew’s exciting new eCommerce venture.
Tips for Growing to 7-Figures in Revenue
A majority of eCommerce owners make two common mistakes: overspending before making money and spending too much in business expenses that will not result in a future profit. While both mistakes are extremely easy to make, there are two key parts of your business that you should always invest in - advertising and inventory.
5 Questions to Ask When Considering a Site Redesign
This week, I welcome back Ezra Firestone to discuss the 5 questions all eCommerce owners need to consider before starting a site redesign. We debate the reasons behind why an eCommerce store owner would start a site redesign and where to begin. We also get into the different tools that you can use to determine what needs to be changed on your site vs what should stay the same.
July 2014 News Update
Drew Sanocki is back on the show this week to dive into what has been going on in the world of eCommerce during the month of July. We are hoping to make this a regular occurrence on the show, where we discuss the many fast-paced changes that happen each month. This week, we tackle everything from Google’s authorship photo changes to a possible addition to the Internet Sales Tax Bill.
Delivering Consistently Great Customer Service
This week, Ezra Firestone is back to discuss how to provide excellent customer service with an eCommerce store. We discuss how the key to success, and one of the cheapest marketing tools available, is consistent, great customer service. We also get into different types of tools you can use to effectively track incoming correspondence, with an easy-to-access log to ensure completion.
